General Terms and Conditions



1. Scope of Application

The following Terms and Conditions apply to all orders placed through our online shop. Our online shop is intended for both consumers and businesses.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession. A business (or entrepreneur) is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their trade, business, or profession.

 

 

2. Contracting Party, Conclusion of Contract, and Correction Options

The purchase contract is concluded with Felix Lange.

By placing the products in the online shop, we make a binding offer to enter into a contract for these items. You may place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. The contract is concluded when you accept the offer for the products in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive a confirmation by e-mail.

 

 

3. Subject Matter of the Contract

The subject matter of the contract is the permanent provision of practice exam question catalogs, related to the preparation for various certifications offered by SAP. These question sets are sent to our customers via e-mail in the form of PDF files (digital content). At the same time we are an independent company with no commercial or legal affiliation to SAP Deutschland SE & Co. KG. 

Additionally and optionally, links may be provided for time-limited access to conduct exam simulations (online learning tool).

 

 

4. Usage Rights

The offered content is protected by copyright. We grant you a simple, non-exclusive, and perpetual right to use the content to the extent specified below. This includes loading the content into the memory of your device and using it as intended.

You may not remove or alter copyright notices, serial numbers, or any other markings used for identification of the products.

Unless expressly agreed otherwise, modification, editing, public presentation, distribution to third parties – particularly by making the content available for download – as well as any copying beyond the intended use, is not permitted.

 

 

5. Contract Language and Storage of Contract Text

The language available for concluding the contract is English.

We store the contract text and send you the order details and our Terms and Conditions by e-mail. For security reasons, the contract text is no longer accessible via the Internet.

 

 

6. Delivery Conditions

When purchasing downloads, the ordered products (files and, if applicable, a link to the corresponding online tool) will be made available to you via e-mail immediately after completion of the order.

 

 

7. Payment

The following payment methods are generally available in our shop:

Credit Card

When placing your order, you provide your credit card details. After verification that you are the legitimate cardholder, the payment transaction is carried out automatically, and your card is charged.

 

 

8. Warranty and Guarantees

Statutory liability for defects applies. Information about any additional guarantees that may apply and their exact terms can be found on specific information pages in our online shop.

 

 

9. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find here: (https://ec.europa.eu/consumers/odr/). We are neither obligated nor willing to participate in a dispute resolution procedure before a consumer arbitration board.